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Maryland Relay News



HELP WITH RESEARCH
ON HEARING AID COMPATIBILITY OF CELL PHONES

The Wireless Rehabilitation Engineering Research Center (RERC) has launched its 2009 Hearing Aid Compatibility (HAC) Survey on the compatibility of cell phones with hearing aids and cochlear implants. They would appreciate your help by completing the survey.

You can fill it out online at:

http://www.wirelessrerc.org/news/take-the-2009-hac-survey.html/

It only takes about 1 or 2 minutes to complete, and everyone who takes the survey will be entered into a drawing for a $250 cash prize.

This is the 4th year in a row that we have conducted this survey. Your experience using cell phones with your hearing aids and cochlear implants is critically important to tracking the progress that the wireless industry may have made in making compatible cell phones.

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Thank You for Taking the 2010 Maryland Relay Customer Survey!

We’ve heard what you’ve said and we thank you for your comments. You have told us that you would like to see more outreach to the health care community. In response to this, we will continue to focus our efforts to spread the word about the services of Maryland Relay at health facilities, medical centers, hospitals and clinics. Maryland Relay always appreciates customer feedback as we diligently strive to provide the best possible service. Visit us again to take the next customer survey in May 2011.

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Schedule a FREE training or presentation!

DOES YOUR BUSINESS, AGENCY OR ORGANIZATION
have the latest information it needs
to accommodate the needs of its customers, constituents or clients?

Are you up-to-speed on the latest features of Maryland Relay that make it possible for people who have speech or hearing loss to communicate on the phone with you? If you have assumed for far too long that you know all there is to know about ‘that relay system,’ it may be time for one of our outreach coordinators to fill you in.

Maryland Relay presentations are available for your group or organization upon request.
For more information
or to schedule a FREE training or presentation
on Maryland Relay, Captioned Telephone Service, or the MAT Program,
please contact Maryland Relay Customer Service, 1-800-552-7724 V/TTY.



Difficulty hearing on the telephone?
CapTel trial offers expanded service. Click here to learn more about the expanded service.



Long Distance calling though Maryland Relay



All Circuits Busy All Circuits Busy
When I dial the Maryland Relay using my TTY and the line is answered, I often experience what seems to be a hang up. And, I have to dial again. What is happening?

Download the "How To Use Relay" card to give to businesses, doctors, family and friend

Special Announcement :
Clarification of the use of Telecommunications Relay Services (TRS) and the Health Insurance Portability and Accountability Act (HIPAA).
Click Here for Details




FCC News

How to file a complaint with the FCC Where to file a complaint with the FCC

CLARIFICATION OF THE USE OF TELECOMMUNICATIONS RELAY SERVICES (TRS) AND THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA) Download (PDF)

Newsletters

The Relay Connection Archives


The Relay Connection was the newsletter of the Maryland Relay from 2001 to 2004. Copies can be viewed here. (These are PDF files and may be read with the free Acrobat Reader.)

Adobe PDF Get Acrobat Reader


    Fall, 2004
    Spring, 2004
    Winter, 2004

    Winter, 2003
    Spring, 2003
    Summer, 2003

    Spring, 2002
    Fall, 2002

    Spring, 2001
    Fall, 2001

 


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