Have you ever called MD Relay only to believe your call was answered in voice, then disconnected?

What probably happened is that the Relay Center never received your call. Instead, your call may have been stopped by the local phone company due to an overloaded system. Calls must go through the telephone network before they reach the number you are calling. In times of high call volume, like holidays or bad weather, many thousands of people are trying to make calls at the same time, causing the system to be overloaded.

Here is what happens:
	Thousands of calls hit the local telephone network at the same time.
	As the calls pass through the telephone switches, some switches get overloaded.
	The telephone company cannot handle all of these calls at one time.
	Instead of just dropping these calls that appear to go nowhere, the telephone company plays a recorded message that says, "All circuits are busy. Please hang up and try again later." At the end of the recording, the call is disconnected.
	The above recorded message is in voice only. Some phone companies plan to change this in the future so that the recording will also be played in TTY.

When this happens to you, just hang up and try again later.