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Maryland Relay News

Captioned Telephone, brought to you by Maryland Relay and Ultratec
The captioned telephone brought to you by Maryland Relay & Ultratec

Captioned Telephone allows people who have difficulty understanding what is being said over the telephone to receive live captions of their telephone conversations.
Captioned Telephone looks and works like an amplified telephone, but everything your caller says is displayed in text, word-for-word while you are listening to the speaker. It is not a TTY, but is a telephone with built-in captions, designed to let you have a more natural interactive conversation.

How do I call someone who uses a Captioned Telephone?

Dial 1-877-243-2823 to reach the Captioning Service.

When connected, give the Captioning Assistant the phone number that you wish to call. This service enables users of Captioned Telephones to receive captions on their incoming calls.

Questions? Call CapTel Customer Service 1-888-269-7477 or visit http://www.captel.com/help.php.

Call-me cards should be given to people who call you.

Download and customize your personalized call-me card. Just type in your name and phone number, print it and share it with others who call you often.  These can be also printed on standard Avery 5371 Business Card paper.

Remember, if you have family and friends who call you long distance, remind them to register their preferred long distance provider with CapTel Customer Service, 1-888-269-7477.

Maryland Relay continues Captioned Telephone Trial
On May 12, 2007, the State of Maryland awarded a contract to Hamilton Relay to provide Captioned Telephone service for Captioned Telephone users. The trial will continue until the FCC approves Maryland to offer this service on a permanent basis.

Click here to read the latest information about CapTel

Captioned Telephone, brought to you by Maryland Relay and Ultratec

Apply for Captioned Telephone Service:
Maryland residents who wish to apply for Captioned Telephone service should contact Meredith at 1-800-552-7724 v/tty or email Meredith@mdrelay.org.

Your options to receive a Captioned Telephone:

Apply for a FREE Captioned Telephone
Captioned telephones are available to qualified Maryland residents at no cost from Maryland Accessible Telecommunications (MAT) Program. To receive an application, contact Maryland Relay Customer Service at 1-800-552-7724, or click here to download an application.

Self-Purchase
Those interested in purchasing a Captioned Telephone must apply and be approved using the Captioned Telephone Self-Purchase Application.

For more information about Captioned Telephone service in Maryland, please contact Maryland Relay Customer Service at 1-800-552-7724.

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